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How to Fix Disney Plus Error Code 39?

Failed to stream Disney Plus? Don’t worry. Read our guide on how to fix Disney Plus Error Code 39 when it occurs on your device.

Disney Plus is an on-demand streaming service founded by The Walt Disney Company. If you are a subscriber of Disney Plus, you can watch thousands of Disney movies and services on your devices. These devices can be your laptops, phones, smart TVs, tablets, and gaming consoles. This subscription offers you to do unlimited downloads of your favorite movies and series. However, you may have the issue of Disney Plus error code 39 when you stream on Disney Plus.

Disney Plus costs $8 a month, making it $80 per year. Compared to other top streaming services like Netflix and Amazon Prime Video, it is relatively more affordable than the rest. The discounted bundles it provides with Hulu and ESPN+ add more streaming value to it.

If you are trying to figure out what Disney Plus Error Code 39 is, what causes this error, and how to solve it. You have arrived on the right page. We will completely guide you through it.

What is Disney Plus Error Code 39?

Disney Plus Error Code 39 indicates that the video you're trying to stream or watch at this time cannot be watched. This could be a rights availability or any other issue with Disney Plus. It is suggested that users can try and restart their application.

It usually appears when you connect too many devices at Disney Plus simultaneously. If this isn't the reason, then most probably, you are trying to access the service using Xbox One console. Many users say it is due to you streaming Disney Plus simultaneously with Xbox and another device.

What causes Disney Plus Error Code 39?

Disney Plus allows you to use four devices at the same time. If you try connecting the fifth device, you will run into the Disney Plus Error Code 39. To connect to the fifth device, you need to log out from one of the previous devices.

You can do the following steps:

1. Open the Disney Plus app on one of your devices.

2. Click on Your Profile, which appears in the top right corner.

3. Click "Log Out."

Some other reasons for this error can be:

  • Failing copy protection check.
  • HDMI is not supported
  • In-game recording device

Once you do this, you can easily continue watching your videos.

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Easy Steps to fix Disney Plus Error Code 39

Following are some of the easy steps you can carry out to fix Disney Plus Error Code 39:

1. Try loading the video again:

Sometimes when you open your Disney Plus for the first time, the app gets started with an error code. But if you open it the second time, the error is gone. This occurs due to some glitches occurring on your Android or Xbox devices. You can try refreshing the page and continue streaming the content, whichwill help resolve your error. This error code can beDisney Plus Error Code 39.

2. PC Xbox streaming app:

If you are streaming Disney Plus on your Windows 10 Xbox application, then shut down your PC Xbox Streaming app and tap the close button of the application. You may also have to restart the Disney Plus app or even the Xbox One. Furthermore, the error code will automatically disappear once you stop streaming from Xbox One to your PC.

3. Try using a different streaming device:

Using Xbox One console to stream Disney Plus will certainly generate this error. These errors can also be caused when you stream directly from a smart TV and with some other devices as well. In any of the above cases, it is advised to use a different streaming device to see if the issue is resolved.

If you can easily stream it from a different device, then the error occurs due to some problem with your Xbox One or whatever other devices that generated the error code. This is another situationto cause Disney Plus Error Code 39.

4. Switching to a different HDMI cable/port:

If any other HDMI cable is available, swap that in and see if that resolves the error. Check each of the ports and detect which one of them is working. If any of them works, then it means that the port is appropriately linked.

It is suggested to use a high-quality, undamaged cable that is not so long and that supports HDMI.

5. Turn off the TV and power cycle it:

Remove the plus for some time from your television and then plug it back into the power board. If the error remains, try power cycling on both the streaming device and the television simultaneously. If this solution works, then you have to repeat it if, in the future, your HDMI handshake fails.

6. Reinstall the Disney Plus app:

Try deleting the app, and then power recycling your device. Shut it down and unplug it. After unplugging, plug it back and power it up. Reinstall the Disney Plus app and check if it works.

7. Try a different TV:

If you have any other television available, try using that to see if the same error occurs there or not since some older televisions do not support the latest version of HDMI. The new HDMI provides a more secure connection. Thus, older pieces can cause Disney Plus Error Code 39.

Related articles:

How to Download Disney Plus Movies on Mac?

Is Encanto free on Disney plus? How to watch Encanto free offline?

How to watch Disney Plus offline?

Slow internet connections often cause interruption while streaming videos, which sometimes becomes annoying. Getting stuck in between watching your favorite series episode and waiting for the internet to get better is the most irritating thing ever. You can now download your favorite Disney Plus movies through StreamGaGa Disney Plus Downloader in high quality without any interruption.

Features of StreamGaGa Disney Plus Downloader

You can download your favorites in 720p on your computers, mobiles, and other devices. StreamGaGa eliminates all the ads when you download any movie or TV show. Furthermore, films can be downloaded with subtitles.

Another exciting fact is that you can download the whole season. This feature is called the batch mode, which StreamGaGa supports. The videos can be downloaded in MP4 format. This compatible format can be used on almost all devices. The download time is supported by the GPU-accelerated time process, which is perfect for people who are struggling to download shows quickly.

Guide on downloading videos from Disney Plus

Here is a guide on downloading Disney Plus videos on your Mac, Windows, iPhone, and Android. This will make your watching experience a smoother one without getting stuck at any point.

Watching your favorite movies and TV shows offline is the best thing ever. StreamGaGa will fulfill all your watching needs. Find your favorite show on Disney Plus movies, download it through StreamGaGa and start watching it offline without any interruption.

Final words

Disney Plus with StreamGaGa is an excellent combo with no slow internet connection issues. It gives you a free download option. You can check even the quality of the Disney Plus videos by downloading any of your favorite movies. If you like it, you can get its premium plan which provides a greater variety of services at an affordable price. 10x faster speed, no ads are some features available in the premium option. Get yours now and start watching your favorite Disney Plus movies without delay.

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Author
Robert Williams
Robert Williams

Associate Editor

Hi, I’m Robert, an editor from StreamGaGa. My interest lies in exploring the ever-evolving world of computer technology, from coding languages to innovative software and hardware. As an editor, my purpose is to bridge the gap between complex technical jargon and everyday users. I strive to make tech-related content accessible, informative, and enjoyable for readers to stay up-to-date on the latest trends, news, and products in the tech world.
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It’s important to follow the necessary legal usage rules when using StreamGaGa. Downloading videos for personal viewing and entertainment purposes is generally accepted, as long as it does not involve any copyright infringement or commercial use.
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