It is practically impossible to use a streaming service for a whole year and not experience certain issues in-between. Netflix happens to be the biggest and most popular streaming service globally. It is available in over 170 countries, and there are different versions of the service for each country.
Typically, if you use Netflix regularly, one of the days, you may get the “Unable to connect to Netflix” error message. This error is pretty common and has appeared to so many Netflix users. The good thing about this error is that there are many ways to troubleshoot and fix it - most of which are clearly stated on the Netflix.com/tvhelp page.
Why is Netflix Unable to Connect?
There are pretty many reasons why Netflix won't connect to the internet to allow you to stream your favorite titles. The "unable to connect" error, which instructs you to visit netflix.com/tvhelp actually means you should troubleshoot your network connection, and/or your device/TV.
How to Fix “Unable To Connect to Netflix” Following Netflix.com/tvhelp Guides
1. Restart The Device or TV
Whatever device you're using to stream Netflix, restart/reboot it. If you're streaming on your smart TV, turn it off, unplug the power cable from the power source, wait for a few minutes - 5 to 10 minutes - then connect the cable back and turn the TV back on. This simple trick can fix the issue you're facing.
2. Reset Your Network
Most times, the "Unable to connect to Netflix" error is caused by a poor network. So, you should check your internet connection to confirm that you're still connected and that you still have some data left. How to reset routers and WiFi devices differ from device to device; so, you have to check out the procedure for your device.
Also, you can reset your network from the device you’re using to stream. Simply go to the Settings page, then the Network option, or go to the General tab and select Reset Network Settings. After that, restart the device and connect back to your home WiFi, then try opening Netflix again.
3. Sign Out and Sign In Again
Another suggestion on how to fix this Netflix accessibility issue is to sign out of the service and sign back in. Simply select your profile icon and choose the sign-out option, once you're signed out, close the app, after a while, reopen it and sign back in. This simple hack is one of the tips on the Netflix.com/tvhelp page.
4. Uninstall and Reinstall the Netflix App
Whether you're streaming on a mobile device or smart TV, if the tips above didn't fix the issue for you, then you should consider the option of reinstalling the Netflix app.
- Visit the app store of your device
- Search for the Netflix app, open the app page and select Remove or Uninstall
- After the app is removed from your device or TV, proceed to reinstall it.
- When you reinstall the app, automatically, you installed the latest version, and that should fix the issue for you.
5. Contact Support
When you have tried all the hacks above and none seem to fix the issue for you, then you should contact your internet service provider and ask them to refresh your network from their end.
Most apparently, the unable to connect to Netflix error message appears due to a poor network connection; so, once your network is refreshed, you should be able to stream on Netflix again.
After contacting your ISP, if the error persists, then you should proceed with contacting Netflix support.
How to Watch Netflix Without Error?
Want to watch Netflix shows and movies without any errors? Then you have to download the shows to your device. Now, this is not about the “Offline Download” feature on Netflix. To save Netflix videos and watch them without error messages, you need a premium Netflix Downloader program.
It is also possible to screen record Netflix videos as they play. However, screen recording Netflix is more tedious than downloading the shows at a fast speed using a professional application like the StreamGaGa Netflix Downloader. With the StreamGaGa software, you can save any Netflix video in MP4 format and in 1080p quality.
Features of StreamGaGa Downloader
- Saves Netflix videos in MP4 format with up to 1080p resolution quality
- Allows you to save subtitles separately or remux into the video
- Removes ads and digital limitations from the videos
- Preserves the movies metadata info
- Supports Batch Mode for multiple simultaneous downloads.
Steps to Download Netflix Videos Using StreamGaGa Downloader
First things first, you need to download and install the app on your computer system, then you can proceed with the steps below.
First Step:
Launch the program after installation and click on “VIP Services” on the left pane. You’d be presented with cards of various streaming services, look out for Netflix and click on it - then sign in to your account on the next pop-up window.
Second Step:
Once you're signed in, look for the movie or episode you want to download and start playing it. As the video plays, a download button would appear on the middle part of the playing window. Choose your preferred download options and click on the download button, then download the movies.
Third Step:
You can download multiple movies or episodes by repeating the two steps above. To view all ongoing downloads, click on the Downloading tab on the left pane. You can pause, resume, or cancel ongoing downloads from the Downloading window.
Summary
What more? Faced with the "Unable to connect to Netflix" error; this article explains the various possible ways to fix the issue and sign back into your account to start streaming.
These tips were curled from the netflix.com/tvhelp page guides, and it applies to any device you’re using to stream Netflix, whether smart TV, gaming console, mobile device, streaming device, or your PC/MacBook.
To escape Netflix error messages and watch your favorite shows without ads and limitations, use StreamGaGa Downloader to save your favorite Netflix shows and videos.