[Wondershare DemoCreator] What to do when recording fails

Have you ever encountered the following situation when trying to record your computer screen using Wondershare DemoCreator?

• When you start screen recording, the video that was initially playing normally is paused and the screen goes black.
• When you play back the recorded video file, all you see is a black screen.

This text can help you solve the above problems.

Causes and solutions for black screen after recording with Wondershare DemoCreator

1. on Mac, you do not have access permission to screen recording

If you are using MacOS Catalina (10.15) or later, you need to grant access permission to Wondershare DemoCreator and your browser for video viewing in order to record your computer screen with Wondershare DemoCreator.

Without access rights, recording will not be possible.

Procedure for obtaining access privileges ↓.

Select "System Preferences" from the Apple menu, and check "Wondershare DemoCreator" under "Screen Recording" in "Security and Privacy" ⇒ "Privacy".

2. there is a problem with your browser settings

If you are recording with Google Chrome, Microsoft Edge, or Firefox browsers, after trying various methods, disabling the browser's hardware acceleration feature may solve the problem.

[In the case of Google Chrome browser

Step 1Click the three-point reader (︙) in the upper right corner to open the menu, then click "Settings.

Step 2Click "Advanced" -> "System" and on the right side, there is an item "Use hardware acceleration when available", so turn it off.

[In the case of the Firefox browser

Step 1Click the "Menu Button" (three lines) in the upper right corner and select "Settings.

Step 2Uncheck the "Use hardware acceleration feature" (if available) option under "Performance" by clicking on it.

[For Microsoft Edge browser

Step 1Click on the three-point reader and click on "Settings".

Step 2Click "System and Performance" and uncheck "Use hardware acceleration when available" on the right side.

After completing the above settings, restart your browser and the black screen should be fixed.

If this does not improve the problem, there may be other causes, but please continue reading this article.

3. Wondershare DemoCreator bug

If the above methods do not improve the situation, there may be something wrong with Wondershare DemoCreator that has caused the recording screen to go black.

In this case, uninstall Wondershare DemoCreator and upgrade to the latest version or try other video saving software.

4. Low PC specs

Even though Wondershare DemoCreator can record on a low-spec PC, there are minimum recommended specifications.

The recommended specs are as follows

For DemoCreator Windows version

Supported OS: Windows 7/Windows 10/Windows 11 (64-bit OS only)

Processor: 7th generation Intel® Core™ i3-7100U processor or higher

RAM: Minimum 3 GB RAM (8 GB required for HD and 4K video)

Graphics: Intel HD Graphics 5000 or better; NVIDIA GeForce GTX 700 or better; AMD Radeon R5 or better. 2GB vRAM (4GB minimum required for HD or 4K video).

Screen resolution: 1280*720 or higher.

Disk: Minimum 2GB free hard disk space for installation (SSD solid state disk recommended for editing HD and 4K video).

Internet: Internet connection required for software registration, activation, and downloading cloud resources

Webcam: USB connection

Microphone: USB connection

For DemoCreator MAC Edition

Supported OS: macOS v12, macOS v11 (Big Sur), macOS v10.15 (Catalina), macOS v10.14 (Mojave), macOS v10.13 (High Sierra)

Processor: Intel i5 or higher multi-core processor, 2 GHz or higher.

Memory (RAM): 8 GB RAM (16 GB or more required for HD or 4K video).

Graphics: Intel HD Graphics 5000 or better; NVIDIA GeForce GTX 700 or better; AMD Radeon R5 or better. 2 GB vRAM (4 GB minimum required for HD or 4K video).

Disk: Minimum 10GB free HDD space (SSD-solid state drive is recommended for editing HD or 4K videos).

Internet: Internet connection required to register software.

If your PC specs are too low, the recording screen may go black or you may experience unexpected malfunctions.

If your PC does not meet the hardware requirements for screen recording with Wondershare DemoCreator, try the following solutions

➊ Improve your computer environment. Disable, stop, or remove resident software that has accumulated over the years, or stop applications running in the background before recording.

➊ Use Wondershare DemoCreator on a high-spec computer.

5. the recorded content is protected

Screen recording is not unconditional for everything.

In general, certain game applications and paid video streaming services have copy protection or recording avoidance features for copyright protection. For example, U-NEXT, Hulu, dTV, Paravi, FOD, Netflix, Amazon Prime Video, dAnime Store...

Because of DRM protection on the content distributed on the above sites, it is rarely recorded.

Wondershare DemoCreator as well as similar screen recording software are completely useless.

In these cases, we recommend using a video downloader. Video downloaders are described at the end of this article.

How Wondershare DemoCreator works

I actually downloaded Wondershare DemoCreator and recorded a YouTube video, which I was able to save to my PC without any problems. The editing screen also makes it easy to add effects and annotations if you follow the instructions, which I think is a great feature, especially for beginners in the video game industry.

We have no complaints about the picture quality, but it may not be suitable for those seeking high quality.

Since this is only a recording software, you have to play the video once to the end if you want to use this as a replacement for downloading software. This can be quite difficult with long-format works. Affordability is a big advantage, but the features are also worth the price.

Now, I would like to introduce an alternative download software to Wondershare DemoCreator for those who want to save movies and dramas from the Internet.

StreamGaGa downloader that can replace Wondershare DemoCreator

StreamGaGa is a tool that allows you to download videos from most sites on the net, including paid distribution platforms, and has several advantages over Wondershare DemoCreator.

It downloads videos in high quality.

StreamGaGa can handle ultra-high quality up to 4K and even 8K. We deliver high image quality that cannot be achieved with screen recording software. This is an essential feature for those who want to enjoy home theater.

Automatic subtitle and audio search

StreamGaGa can automatically detect and download multilingual subtitles and audio together when downloading videos. This means that even if you download a foreign language program from a foreign site, the subtitle file will automatically be included, so you don't have to do it twice!

One-click download

If you are worried that this feature-rich download software may be difficult to operate, don't worry. It is very easy to use.

After launching the software, you will see icons for the various services available. Simply select the service you want to use or copy and paste the video link to start downloading automatically.

Furthermore, the built-in browser allows you to download while watching, greatly reducing tedious waiting time.

Several plans are available, including monthly, annual, and perpetual licenses, as well as a free version, so please take this opportunity to experience StreamGaGa's excellent features for yourself.