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Can't record? Solved DemoCreator recording problem!

The recording software DemoCreator is a useful software for screen recording and video editing, but problems sometimes occur when it fails to record. This article will show you the causes and solutions of DemoCreator recording problems.

Do you have trouble recording your computer screen? The need for screen recording is increasing in our daily lives, whether it is for live games, online classes, or important presentations. Many people use DemoCreator, a convenient recording and editing software, but sometimes they face problems with recording.

For example, there are the following cases

  • When they start recording, the video that was originally playing suddenly stops and the screen goes black.
  • When the recorded file is played back, to the user's surprise, the video is black.
  • The audio and video of the recorded video are out of sync.

How should you deal with such problems? Therefore, this article will explain the causes and solutions of recording problems in DemoCreator in an easy-to-understand manner. Let's get rid of your recording problems and find a more effective way to manage your videos.

What is Wondershare DemoCreator?

Wondershare DemoCreator

Wondershare DemoCreator is a multifunctional screen recording and video editing software developed by Wondershare. This tool is particularly suitable for a variety of applications, including education, business presentations, live gaming, and tutorial creation. Its main features are

  • High-quality screen recording: DemoCreator can record high-resolution video of your computer screen, specific application windows, and webcam footage.
  • Easy video editing functions: Basic trimming, cropping, adding text and effects, and other editing functions are available for recorded video.
  • Audio Recording and Editing: Audio can be recorded from the built-in or external microphone and edited to match the video.
  • Annotations and effects: Annotations, shapes, stickers, etc. can be added to the video to enhance its visual appeal.
  • Various export options: created videos can be saved in a variety of formats and uploaded directly to YouTube or other platforms.

Wondershare DemoCreator's versatility and ease of use make it a useful tool for a wide variety of users.

However, when trying to use DemoCreator to record a screen, you may encounter problems such as recording does not start, recording stops in the middle, recorded video cannot be played, or the audio and video of recorded video are out of sync. What should be done in such cases? The next section will explain in detail.

Causes and solutions for recording problems with Wondershare DemoCreator

There are five main causes of recording problems in DemoCreator. Let's look at them one by one.

1. macOS does not have screen recording access permission

Screen Recording

If you are using MacOS Catalina (version 10.15 ) or later, you need to grant access permission to Wondershare DemoCreator and your browser for video viewing in order to record your computer screen with WondershareDemoCreator. Without access permissions, recording will not be possible.

Open the Apple menu.
  1. Open the Apple menu and go to "System Preferences".
  2. Select "Security and Privacy" and then go to the "Privacy" tab.
  3. In the "Screen Recording" section, check the "Wondershare DemoCreator" and the browser for video viewing and grant access permissions.

This will give Wondershare DemoCreator the necessary permissions to record your Mac screen.

2. there is a problem with the browser settings

Browser settings

If you are recording with Google Chrome, Microsoft Edge, or Firefox browsers, disabling the browser's hardware acceleration feature may solve the problem.


[In case of Google Chrome browser

Step 1: Click the three-point reader (︙) in the upper right corner to open the menu and click "Settings".

Step 2: Click on "Advanced" -> "System" and on the right side, there is an item "Use hardware acceleration when available", so turn it off.

[In the case of the Firefox browser

Step 1: Click on the "Menu Button" (three lines) in the upper right corner and select "Settings".

Step 2: Under "Performance," click the "Use hardware acceleration feature" (if available) option and uncheck it.

[For Microsoft Edge browser

Step 1: Click on the three-point reader and click on "Settings".

Step 2: Click on "System and Performance" and turn off the "Use hardware acceleration when available" option on the right side.

After completing the above settings, restarting the browser should resolve the problem.

If the problem persists, please continue reading this article as there may be other causes.

3. problem with Wondershare DemoCreator

DemoCreator has a number of bugs.

Bugs and errors may exist in DemoCreator. Software glitches may prevent recording. The following methods are available to resolve software glitches.

Restart the software.
  1. Restart the software. Restarting the software will temporarily resolve the glitch. If recording does not work, first close the software and then try to start it again.
  2. Reinstall the software. Reinstalling the software can repair corrupted files and settings. If recording fails, try uninstalling the software, then download and install the latest version of the software.
  3. Contact software support. Contact software support for expert advice and solutions. If you are unable to record, try visiting the software's official website or help center and report details of the problem.

4. low PC specifications

PC specs are too low.

Low PC performance may prevent recording. Hardware such as the CPU, memory, and graphics card of the PC has a significant impact on recording. Low PC performance may cause recording to stop in the middle, recorded video cannot be played back, or audio and video may be out of sync.

Even though Wondershare DemoCreator can record even on a low-spec PC, there are minimum recommended specifications. The recommended specs are as follows

Windows version Mac version
Supported OS: Windows 7/Windows 10/Windows 11 (64-bit OS only) Supported OS: macOS v12, macOS v11 (Big Sur), macOS v10.15 (Catalina), macOS v10.14 (Mojave), macOS v10.13 (High Sierra)
Processor: 7th generation Intel® Core™ i3-7100U processor or higher Processor: Intel i5 or higher multi-core processor, 2GHz or higher.
RAM: Minimum 3 GB RAM (8 GB required for HD and 4K video) Memory (RAM): 8 GB RAM (16 GB minimum for HD or 4K video).
Graphics: Intel HD Graphics 5000 or better; NVIDIA GeForce GTX 700 or better; AMD Radeon R5 or better. 2 GB vRAM (4 GB or better required for HD or 4K video). Graphics: Intel HD Graphics 5000 or better; NVIDIA GeForce GTX 700 or better; AMD Radeon R5 or better. 2GB vRAM (4GB or more required for HD or 4K video).
Disk: Minimum 2GB free hard disk space for installation (SSD solid state disk recommended for editing HD and 4K video). Disk: Minimum 10 GB free HDD space required (SSD-solid state drive recommended for editing HD or 4K videos).

If your PC specs are too low, the recording screen may go black.

If your PC does not meet the hardware requirements for recording screen with Wondershare DemoCreator, try the following solution.

  1. Upgrade your PC's hardware; replacing hardware such as the CPU, memory, or graphics card can improve your PC's performance. However, replacing hardware requires specialized knowledge, skills, and expense. In addition, hardware replacement can be difficult for notebook computers.
  2. Optimize your computer's software; keeping your computer's software, including the operating system, drivers, and applications, up-to-date can improve performance. Removing unnecessary software and files and closing other applications while recording can lighten the computer and reduce load.

5. recorded content is protected

Screen Recording

Screen recording may be restricted under certain conditions. Most paid video distribution services have copy protection and recording circumvention features. Examples include U-NEXT, Hulu, dTV, Paravi, FOD, Netflix, Amazon Prime Video, and dAnime Store.

Content distributed on these sites is DRM-protected and usually cannot be recorded. Many screen recording software, including Wondershare DemoCreator, do not support these protected contents.


In such cases, we recommend using video download software. Let's see in the next section what kind of video download software is best.

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The recording software DemoCreator is a useful software for screen recording and video editing, but it may cause problems with recording. The recording software also has the following disadvantages

  • The performance of the computer slows down during recording. Recording places a high load on the computer hardware. As a result, your computer may slow down or freeze during recording. Also, you may not be able to use other applications while recording.
  • The size of recorded videos will increase. Recorded videos will increase in size, depending on the quality and duration of the recording. Therefore, you need to have enough free space on your computer storage to store the recorded video.
  • The quality of recorded video will be degraded. Recorded video quality may be degraded by the recording settings and editing process.

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We hope you enjoyed this article. In this article, we have summarized recording problems and their solutions in Wondershare DemoCreator. We also suggested using StreamGaGa One as an alternative solution to recording and introduced its features and benefits.

In particular, for protected content that is difficult to record, we recommend the use of the video download software StreamGaGa. Please take this opportunity to try the above solutions and solve your recording problems. You may also consider using StreamGaGa to download your favorite videos.

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Rinta Kurogi
Rinta Kurogi


After completing my studies at Hitotsubashi University, I am currently a blogger, utilizing the media literacy skills I acquired there. The significance of ascertaining the veracity of information has captivated me since my college days, and this fascination has had a significant impact on my professional growth. This blog aims to grow alongside you, the reader, by sharing knowledge on VOD information and offering you reliable, varied, and impartial information.
It’s important to follow the necessary legal usage rules when using StreamGaGa. Downloading videos for personal viewing and entertainment purposes is generally accepted, as long as it does not involve any copyright infringement or commercial use.
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